Chebe Hydrating Shampoo

Kwene Aura Hydrating Shampoo is formulated with organic ingredients to gently cleanse while deeply moisturizing your hair. This expert blend supports scalp health and enhances hair’s natural shine and softness without harsh chemicals. Ideal for maintaining hydration and promoting overall hair vitality.

Infused with authentic Chebe powder sourced from Chad, this hydrating shampoo blends tradition and science to give your hair the strength, softness, and nourishment it deserves. Known for centuries as a secret to long, healthy hair, Chebe is now captured in every wash.

Why it’s special:

Gently cleanses without stripping natural oils, keeping your scalp refreshed and balanced

Deeply hydrates to restore softness, bounce, and manageability, even for dry or brittle strands

Strengthens & fortifies from root to tip, helping reduce breakage and promote length retention

Perfect for fragile, damaged, or chemically treated hair

Rooted in culture, powered by nature. KweneAura brings you the purity and strength of Chebe in every bottle.

Shipping Policy

Thank you for shopping with KweneAura Beauty. We are committed to delivering your order with care, transparency, and efficiency.

Order Processing

All orders are processed within 2–5 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
During high-volume periods, processing times may be slightly extended. We appreciate your patience.

Shipping Timeframes

Shipping times vary based on your location and the shipping method selected at checkout. Estimated delivery times will be provided once your order ships.
Please note that delivery delays may occur due to factors beyond our control, such as carrier delays, weather conditions, or holidays.

Shipping Rates

Shipping rates are calculated at checkout based on your location and order size.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

Incorrect or Incomplete Addresses

Please ensure that your shipping address is correct at checkout. KweneAura Beauty is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your package appears delayed or lost, please contact the carrier directly using the tracking information. If additional assistance is needed, you may reach out to us at orders@kweneaurabeauty.com and cc kweneaurabrand@gmail.com.

Returns & Refund Policy

Due to the nature of our products and for hygiene and safety reasons, all sales are final.

We do not accept returns or exchanges on opened or used products.

Damaged or Incorrect Items

If you receive a damaged item or the wrong product, please contact us within 48 hours of delivery at orders@kweneaurabeauty.com with:

Your order number

Clear photos of the item(s) and packaging

Once reviewed, we will gladly offer a replacement or store credit where applicable.

Missing Items

If an item is missing from your order, please notify us within 48 hours of delivery so we can investigate and resolve the issue promptly.

Refunds

Refunds are only issued in cases where:

• An incorrect item was sent and a replacement is unavailable.
• Approved refunds will be processed back to the original payment method within 5–10 business days, depending on your bank or payment provider.

Non-Returnable Items

We do not offer refunds or exchanges for:

• Used or opened products
• Orders placed incorrectly by the customer
• Change-of-mind purchases